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Shipping

The Fulfillment Center for this online store is located in York, Maine, and we ship all of our packages using Federal Express (FedEx). Our standard FedEx service is Ground and expedited services can be requested (details below).

 

Delivery

All in-stock orders are shipped FedEx ground and should be received within 4-6 business days unless specified otherwise, including “Free Shipping” items. Please note that all items on one order may arrive in separate packages on different days. When multiple shipping addresses are requested, delivery charges will be calculated per shipment. Please check all addresses carefully. We guarantee delivery only to the addresses we are provided.

 

If you would like to pick-up the item at Exeter Hospital this free service is available on Thursday’s of each week at Noon. To designate that you would like to pick your order up at Exeter Hospital, use the PROMO Code “PICK UP” (case sensitive) and click on Activate. Thursday at Noon your purchases will be delivered to the Hospital campus and you will be sent an email with pick up instructions. This is a completely Free Service.

 

Expedited Delivery

Expedited delivery options are available Monday-Friday for orders to the 48 contiguous states only. Saturday and Sunday are not considered delivery days. Expedited online orders must be received by 12:30pm ET and are guaranteed for in-stock items only. Sorry, not all items are available for expedited delivery.

 

We reserve the right to charge more than the chart below when multiple oversized items ship to one location. The shipping charge on your order confirmation may be different in these unique circumstances. A client service representative will contact you if shipping charges varies from the confirmation for your approval prior to shipping your order.

 

Standard Shipping Charges

MERCHANDISE TOTAL

STANDARD

Up to $19.99

$11.00

$20.00 - $39.99

$13.50

$40.00 - $59.99

$15.50

$60.00 - $99.99

$17.50

$100.00 - $199.99

$20.00

$200.00 and over

$30.00

 

Holidays

We ship during normal business days as in Monday-Friday, excluding major holidays. If you would like to inquire about a specific holiday and shipping availability for expedited orders, please call us at 1-207-361-3390.